WD
Wessel D

1 reviews | Active since Apr 2018

24 Apr 2018, 01:52

no warrente on products

4 months ago i wrote to cell c about my phone then 5 month old that the battery just dies after not much usage and having to charge it for 13 hour for the battery to be full. i got no reply. now my phone is just dead and wont charge at all. my phone is 9 month old and im really not in a position to buy a new one. is cell c going to replace it for me and will it be quik? i travel a lot and need a phone

0
Replies (2)
Cell C
Cell C's reply24 Apr 2018, 07:26
Official

Good morning Wessel

You need to book your device for repairs at your nearest Cell C store, where it will be assessed and a decision will be taken based on the findings.

Regards

Cell C | PN

Cell C
Cell C's reply24 Apr 2018, 15:01
Official

Lungi could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN