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noeleen S

1 reviews | Active since Feb 2015

13 May 2020, 10:51

No value of client is needs and have no principles. Stephan Smith

This company told me my contract ended last month they billed me for my last payment on April 25. Prior to that I was told there was no billing to be made on my account but all of a sudden I am getting billed for a call that was made using the minutes given to me but because that 086 number was not supported however when queried last month about any billing the agent explained all billing that I had on my contract ended so why was I not notified about that bill. It's not about the money it's about the principle and cell c does not have any morals or principles they are ******* especially during this time we need to save what we can but cell c only knows how to thrive by billing and *****ing from people for unnecessary money. You guys don't stick to the contract you make us sign.

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Replies (1)
Cell C
Cell C's reply13 May 2020, 11:37
Official
Hi Noeleen

Thank you for getting in touch with us.

We value and appreciate our customers as customer satisfaction is a priority to us.  Numbers such as 0800 / 0860 / 0861 are chargeable.

^PN