MM
Mbhekeni M
1 reviews | Active since Nov 2012
20 Sept 2021, 17:03
No value in their subscribers
I've heard this Cell C prepaid number for more than 3 years and it was disconnected without any warnings or anything by Cell C. All my banks SMS notifications, car tracking, electricity voucher SMS.....etc were going through this number and now the inconvenience caused is underestimated by Cell C even when I ask them to activate again they simple REFUSED.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
20 Sept 2021, 19:14Hi Mbhekeni
Thank you for reaching out to us.
When last did you use the number in question?
^PN
Thank you for reaching out to us.
When last did you use the number in question?
^PN
Best regards,
Cell C's reply20 Sept 2021, 19:14
Official
Hi Mbhekeni
Thank you for reaching out to us.
When last did you use the number in question?
^PN
Thank you for reaching out to us.
When last did you use the number in question?
^PN
Best regards,
MM
Mbhekeni M's updateReviewer Update
21 Sept 2021, 18:21Hi,
been using the number all the time,, last I used on Friday and it was disconnected on Saturday.
been using the number all the time,, last I used on Friday and it was disconnected on Saturday.
MM
Mbhekeni M's update21 Sept 2021, 18:21
Reviewer Update
Hi,
been using the number all the time,, last I used on Friday and it was disconnected on Saturday.
been using the number all the time,, last I used on Friday and it was disconnected on Saturday.
Cell C's replyOfficial
22 Sept 2021, 07:22Hi, Mbhekeni
A prepaid SIM that is activated on Cell C will remain active on the network if there is revenue-generating activity on the line, like making calls and loading airtime.
If the SIM is dormant for 120 days, the SIM will be deactivated and the number recycled.
Cell C is required by Icasa to use the number ranges as efficiently as possible and the deleted numbers are re-used as a matter of necessity and obligation to the requirements of the authority.
^YM
A prepaid SIM that is activated on Cell C will remain active on the network if there is revenue-generating activity on the line, like making calls and loading airtime.
If the SIM is dormant for 120 days, the SIM will be deactivated and the number recycled.
Cell C is required by Icasa to use the number ranges as efficiently as possible and the deleted numbers are re-used as a matter of necessity and obligation to the requirements of the authority.
^YM
Best regards,
Cell C's reply22 Sept 2021, 07:22
Official
Hi, Mbhekeni
A prepaid SIM that is activated on Cell C will remain active on the network if there is revenue-generating activity on the line, like making calls and loading airtime.
If the SIM is dormant for 120 days, the SIM will be deactivated and the number recycled.
Cell C is required by Icasa to use the number ranges as efficiently as possible and the deleted numbers are re-used as a matter of necessity and obligation to the requirements of the authority.
^YM
A prepaid SIM that is activated on Cell C will remain active on the network if there is revenue-generating activity on the line, like making calls and loading airtime.
If the SIM is dormant for 120 days, the SIM will be deactivated and the number recycled.
Cell C is required by Icasa to use the number ranges as efficiently as possible and the deleted numbers are re-used as a matter of necessity and obligation to the requirements of the authority.
^YM
Best regards,
MM
Mbhekeni M's updateReviewer Update
22 Sept 2021, 14:27Don't you have the decency to warn me before cutting the number like that?
MM
Mbhekeni M's update22 Sept 2021, 14:27
Reviewer Update
Don't you have the decency to warn me before cutting the number like that?