wD
wessel D
1 reviews | Active since Mar 2012
02 Dec 2015, 13:57
NO upgrade for customer of 8 years
Hi, I have been with cell c for over 8 years. I CURRENTLY HAVE AN CONTRACT OF R269PM AND I AM DUE FOR AN UPGRADE. THEY NOW SAY I CAN NOT DO AN UPGRADE DUE TO BAD CREDIT. I DO NOT HAVE ANY DEBT OR ACCOUNTS ONLY WITH CELL C AND IT IS PAID. WHAT IS THE PROBLEM GUYS? THROWING CUSTOMERS AWAY NOW? I REALLY DO WANT THE SONY EXPERIA M5 AND IT ONLY COST R70 MORE THAN THE CURRENT CONTRACT. THERE IS ALSO AN CHEAPER ONE OF R299 PM. DO NOT QUILIFY FOR ANY OF THEM? BUT I DO QUILIFY FOR AN LG G3 OF R349PM? HOW ON EARTH DOES THAT WORK???
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Cell C's replyOfficial
02 Dec 2015, 15:08Hello wessel.deyzel1,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Cell C's reply02 Dec 2015, 15:08
Official
Hello wessel.deyzel1,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN