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Francois H

1 reviews | Active since Jan 2020

09 Jul 2024, 16:23

No Upgrade

After over 10 years with Cell C, now they won't let to do my upgrade on my contract. Never missed a payment. Why Why?

0
Replies (3)
Cell C
Cell C's reply09 Jul 2024, 16:28
Official
Dear Francois Holtzhausen,

Thank you for contacting us regarding your upgrade.

We do apologize for the inconvenience caused by this.

A request has been submitted to our sales department for a review of your upgrade request.

Regards
Cell C | DA


FH
Francois H's update10 Jul 2024, 10:08
Reviewer Update
And still no feedback
Cell C
Cell C's reply10 Jul 2024, 10:46
Official
Dear Francois Holtzhausen,

Please receive our apologies for the delay.

We have sent a follow up to our team, as well as an urgent call back request.

Regards,
Cell C | TN