HM
Hashylia M
1 reviews | Active since Nov 2015
25 Nov 2015, 15:31
NO UPDATES
Good day,<br> <br> I upgraded to a Samsung J1 last week Monday but was later informed that you are out of stock. Today i called in and asked to get a another phone instead of a J1 and chose a J5 instead. The lady said she would cancel my upgrade for a J1 and put in a new order for a J5, she said she would contact me today and i am still awaiting feedback!<br> Please help ASAP as i am not happy with you guys not keeping me updated, i am seriously considering moving to another network
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Cell C's replyOfficial
25 Nov 2015, 15:45Hello Hashylia,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply25 Nov 2015, 15:45
Official
Hello Hashylia,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,