LB
Lani B

1 reviews | Active since Jul 2016

03 Dec 2018, 16:10

No trust in Cell C

I upgraded May 2018 and the Salesman told me if I take the Huawei PSmart for R269 per month I will pay less than my previous contract and still have extra cash to buy additional data. Well let me tell you I pay much more now - and when I speak to them they say look at your contract. Unfortunately I cannot find my contract. And now their packages changed again. I will definitely cancel my contract after the 2 years are over.

0
Replies (2)
Cell C
Cell C's reply04 Dec 2018, 07:14
Official
Good morning Lani

We will get someone to follow up on this matter and assist accordingly. You will be contacted during the course of the day with feedback.

Regards
Cell C | PN
Cell C
Cell C's reply04 Dec 2018, 13:00
Official
Maropeng has been in contact with you to assist with this matter. He advised that as your contract you have been charged correctly, a subscription of R 349.00 plus a recurring ShoutOut bundle for R 49.00.
Regards
Cell C | PN