HK
Hein K
1 reviews | Active since May 2015
05 Jan 2016, 10:18
No stock on already upgraded account
On 28 December 2015 I got confirmation that my Cell C upgade has been finalised and the device, Samsung Galaxy S6 Edge is being dispatched. On 31 December 2015 I got confirmation that my NEW Mifi contract was approved and that the rooter is on the way. On 4 January 2016 we received the rooter via courier. Upon inquiring with Cell C regarding the phone, the only feedback we kept getting is \the contract has been upgraded"for about the 20th time! Since the 28 December"
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Cell C's replyOfficial
05 Jan 2016, 10:22Hello HeinK78,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Cell C's reply05 Jan 2016, 10:22
Official
Hello HeinK78,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN