1 reviews | Active since Feb 2015
No stock of phones advertised instore
I don't even knw how to express what I'm feeling right now, regarding the service I've received from cell C recently wen trying to upgrade my contract. <br> I ws assisted at VA by kamal, who was going to locate an iPhone 6 for me. 2days, later he texted me to tell me there ws a 2week waiting period. <br> 2 weeks later, I go to the store, and its closed... 'Opening soon'<br> I then found the temporary store in VA and ws told by waheed tht there ws a 3000 waiting list in VA alone, Kamal no longer works there, bt he convinced me to take the Samsung A3. He would locate the stock nd contact me. <br> 2 days go by, I go to the 'store' looking for Waheed, and he no longer works there!!<br> I ws then assisted by a gentleman, who sed he would find an A3 for me and call me back within the hour. <br> 4hrs later I called hm back, and he says 'I haven't forgotten abt u'<br> I then called the KC branch myself an ws told by Nyameka tht she hs 1 and wld keep it for me. It ws the last 1.<br> I then went to KC, and there ws no Nyameka, and no fone. <br> I then cancelled my contract. I've been to 3 stores bold instore advertising for A3 and I6, but no stock anywhere!!!!! How does this work? Integrity??!! Maybe thts y staff are leaving!
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Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist.
Do expect communication soon.
Regards
Cell C | PN
