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charmaine C
1 reviews | Active since Feb 2022
22 Feb 2022, 11:02
NO STOCK
I wrote a review last week. It is now almost a month that they do not have stock of the devices I ordered! Seriously, a month?! Every week its the same story, they will get stock this week, but dont know which day. With my previous review I received such a lame response "an sms will be send to you once devices are send for delivery". What response is that? That is not resolving the issue
Helpful (0)
Replies (5)0
Replies (5)
Cell C's replyOfficial
22 Feb 2022, 13:45Hi Charmaine
Thank you for contacting Cell C.
We apologize for the wait regarding the delivery of your chosen package.
Unfortunately, we are awaiting stock for the devices in question. Would you like us to arrange for a Sales Consultant to contact you to amend the package for a set of devices we have in stock?
Regards
^MP
Thank you for contacting Cell C.
We apologize for the wait regarding the delivery of your chosen package.
Unfortunately, we are awaiting stock for the devices in question. Would you like us to arrange for a Sales Consultant to contact you to amend the package for a set of devices we have in stock?
Regards
^MP
Cell C's reply22 Feb 2022, 13:45
Official
Hi Charmaine
Thank you for contacting Cell C.
We apologize for the wait regarding the delivery of your chosen package.
Unfortunately, we are awaiting stock for the devices in question. Would you like us to arrange for a Sales Consultant to contact you to amend the package for a set of devices we have in stock?
Regards
^MP
Thank you for contacting Cell C.
We apologize for the wait regarding the delivery of your chosen package.
Unfortunately, we are awaiting stock for the devices in question. Would you like us to arrange for a Sales Consultant to contact you to amend the package for a set of devices we have in stock?
Regards
^MP
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charmaine C's updateReviewer Update
22 Feb 2022, 14:09That would be great, bur bear in mind, I want a combo deal as originally offered to me at the same price
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charmaine C's update22 Feb 2022, 14:09
Reviewer Update
That would be great, bur bear in mind, I want a combo deal as originally offered to me at the same price
Cell C's replyOfficial
22 Feb 2022, 15:39Our team will be in touch to advise.
^MP
^MP
Cell C's reply22 Feb 2022, 15:39
Official
Our team will be in touch to advise.
^MP
^MP
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charmaine C's updateReviewer Update
23 Feb 2022, 10:51Is it going to take another 3 weeks for someone to contact me?
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charmaine C's update23 Feb 2022, 10:51
Reviewer Update
Is it going to take another 3 weeks for someone to contact me?
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charmaine C's updateReviewer Update
25 Feb 2022, 07:15This is really ridiculous! I was told someone will contact me and it is now 2 days and I'm still waiting!! If I do not get my devices TODAY, I WILL report you to the ombudsman. I have been more than patient for a month. How can you offer devices to customers when you know you do not have stock, but still say delivery will be within 7 days???!!!!! And to be without stock for a month!
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charmaine C's update25 Feb 2022, 07:15
Reviewer Update
This is really ridiculous! I was told someone will contact me and it is now 2 days and I'm still waiting!! If I do not get my devices TODAY, I WILL report you to the ombudsman. I have been more than patient for a month. How can you offer devices to customers when you know you do not have stock, but still say delivery will be within 7 days???!!!!! And to be without stock for a month!