NO STOCK, BAD SERVICE ETC

WE ARRIVED AT CELL C IN SECUNDA ON 1 FEBRUARY 2015 TO UPGRADE MY HUSBAND'S CONTRACT. THE GUY AT THE STORE, WERE NOT VERY HELPFUL, DID NOT EVEN LOOK UP FROM HIS PC WHILST TALKING TO US. HE DID NOT HAVE STOCK OF ANY ITEMS WE WANTED TO UPGRADE TO, NOT ONCE DID HE GOT UP FROM HIS SEAT AND LOOKED US IN THE EYES TO HELP US - WE LATER DECIDED TO RATHER LEAVE IT, BECAUSE ANSWERS WE ASKED HIM, HE COULD NOT EVEN ANSWER AND ALL HE SAID WAS I DO NOT KNOW - **** WHAT IS HE DOING THERE IF HE DO NOT KNOW A THING - THEY MIGHT AS WELL CLOSE THE BRANCH, HERE IS NOTHING GOING ON AND NO SERVICE AT ALL. DID NOT EVEN BOTHER TO TRY AND OBTAIN STOCK FROM ELSEWHERE - \I DO NOT KNOW WHEN STOCK WILL BE AVAILABLE". THANKS GOODNESS I AM NO LONGER A CUSTOMER OF CELL C AND WANT TO STRONGLY RECOMMEND MY HUSBAND TO CHANGE SERVICE PROVIDER - BECAUSE \""I DO NOT KNOW\"" WHERE THIS BAD ATTITUDES IS COMING FROM. DONT YOU GET STOCK FROM OTHER BRANCHES IF YOU DO NOT HAVE AVAILABLE AND IS THAT COMPANY ETIQUETTE TO SIT WHILE CUSTOMERS ARE ADDRESSING YOU - LOOKED LIKE WE DID HIM A FAVOUR TO WALK IN OR MAYBE WE IRRITATED HIM"