1 reviews | Active since Nov 2015
No stock, and no feedback
I went into the Cell C store in N1 City 4 weeks ago now with the intention of upgrading my cellphone contract. I ordered the Huawei P8 lite, as they did not have the phone in stock. I was told it would take up to 2 weeks for them to get stock from the supplier. I have phoned numerous times to check whether they have stock yet (since it has been a lot longer than 2 weeks), and each time I get a snotty response from the staff saying no, they are waiting for stock and have no idea when they will receive any. I have not received any feedback from the store whatsoever, even though I have been told that I will be kept up to date. <br> The service is shocking, and the staff show a complete disregard for any customer satisfaction!!!!
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
