No stock and frustrated

<p>I went into CellC early last week to take out an additional contract with them last week as I saw that they had some great deals on the Samsung Galaxy S7. I went through all the formalities and paper work etc. only to be told that they have no stock on the phone I wanted but they said they would be receiving the next week. The deal I was taking was/is a Samsung Galaxy S7 and with it you get a free Samsung Galaxy J2 which I found to be a great deal. So I asked if the had stock in of the J2 which they answered yes too. I then asked if the could please keep one for me for when my S7 arrived amd they said they would, I was more than happy to wait a few days. Well, fast forward a week and a bit and still no stock. So on Thursday the 22nd of December 2016 I went into the store frustrated because they still had not recieved stock and I just wanted a few further details about the delivery tracking and they eventually gave me a time for Friday, I then asked the lady behind the desk if they still had stock of the J2 and she said yes but only in the color black (which was exactly the color I wanted) so i promptly asked her to please keep me one for the next day when my S7 arrives. Well come Friday 23rd and my S7 arrives (over a week later) and they give me a call to say it has arrived. I then ask the lady if I can come collect the phones and guess what she tells me... They have no stock of the J2. I nearly lost it but I kept calm. She then tells me that I can just take the S7 but I will not be able to receive the J2 if I do! I said to her that the only reason I decided to take the deal was because i would be getting another phone with it! I was told a different story by each person in the store which I found completely unprofessional! It gets better, not one store in the whole city has a J2! </p> <p>My question to CELLC is how can you run a promotion and not have stock and also how can your staff npt stick to what they have told their customers? I am extremely disappointed in my experience the past week and a bit and would really like this to be resolved!</p>