LV
Lavinia V

1 reviews | Active since Nov 2009

19 Mar 2015, 10:29

No stock

good morning, I've upgraded with last week Wednesday, the agent told me that they don't have stock, but the handset will be delivered to Cell C shortly. I chose the Nokia Lumia 535. When I did a follow-up this week Tuesday I was told that they did not receive stock yet, but that the supplier delivers everyday..I did another follow-up this morning and spoke to 4 agents who all told me different stories. 1 half said that there is stock while the other half said that there's NO stock. Who is telling the truth???? So my solution was to cancel my contact with Cell C. Herewith the cancellation ref numbers: *** and ***. I had 4 contracts with Cell C over the years, this was my last contract with them ***. I cancelled the others also due to BAD service. Once again they delivered BAD service.

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Replies (1)
Cell C
Cell C's reply19 Mar 2015, 10:36
Official
Hello lvitall,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,