MS
Mandy S

1 reviews | Active since Mar 2009

22 Nov 2017, 12:06

No sim card and debt letters???

I am really tired of asking cell c to stop initiating legal action. i have received emails from Nudebt saying they are taking legal action against me. Firstly this account is fully paid to cell c. secondly i had stopped paying cell c as they had not sent me my sim card. this contract is over. i have received no sim or free minutes. This is my second hellopeter letter. I had 2 calls from cell c telling me they not sure whats gpoing on and they will let me know. this is 2 weeks later. i will address this with consumer complaints commision if this is not resloved by tomorrow. cell c has broken their side of the contract first and now they are threatening me with legal Emails sfter this account is paid.

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Replies (3)
Cell C
Cell C's reply22 Nov 2017, 12:27
Official

Good afternoon Mandy

We have escalated this matter to throw relevant department for further assistance.

Do expect communication and be assured this will be sorted.

Regards

Cell C | PN

Cell C
Cell C's reply28 Nov 2017, 15:16
Official

Theodorah has been in contact with you to assist with this matter.

Regards

Cell C | PN

Cell C
Cell C's reply29 Nov 2017, 14:48
Official

Theodorah advised that she has provided the account recon from our Legal Department as per your request.

Regards

Cell C | PN