No signal with Cell C

Cell C is in the process of migrating my account over to Vodacom (not through my choice). Since December 2020 my signal has become progressively worse to the point now I have no signal what so ever. I have done a Sim Swap in December thinking that would help, which it did not. I have logged multiple queries which Cell C keep closing without fixing the problem or providing feed back.

I use this number for business calls which is now affecting my business. I have had to get an MTN pre paid card so that I can forward all my calls to.

I am still waiting for something to be done, but all that seems to happen is that the ticket gets escalated to another department.