1 reviews | Active since Aug 2015
No signal or data covarge in our area!!!!
<br> Four months ago i moved from Johanesburg to Cape Town, in the area that i am staying in we get almost no signal and no data, at the time i logged a call through to the call centre with the problem in our area they said a technician will come out to see what the problem is. I got a call back days later and the lady said to me they have a problem in the area and it will be resolved within 3-6 months, i was already upset about the feedback at the time but they did nothing to assist but say i must pay money in to cancel the contracts. I settled 2 of them by paying money in and i really should not have been made to pay money in for something that is not my fault. Now 4 months later and still sitting with the same problem, i'm tired of not being able to receive most calls and not being able to use my tablet to do anything, I now still have 2 contracts and i am not prepaired to pay in money for these 2 contracts i want to take the devices back and the contracts cancelled!<br> <br> I have phoned yesterday and today again with not much help about this issue, I need assistance with this please!!!!!<br> <br> You are not delivering the service as promised!<br> <br> <br> <br>
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advice on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PM
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advice on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PM
