No Service/No connection - Pathetic CellC Fibre

CFibre - Worst ISP ever. From customer service to connection delivery - absolutely poor. I have a 20/20mb linr @ R949. 2yrs ago I signed up online and and paid with my credit card. Since then my credit was being debited. My card has now expired,my debit order bounced - Cell C disconnected me, despite me mailing them two months ago asking to update my card. Nevertheless, Monday,16 Nov CellC nicely disconnects my internet connection (without notice) not even an email or sms informing me that my debit order bounced. Anyway,I call in,I'm informed I must make payment,which I immediately do,email proof of payment (while on the phone with a CellC agent) receipt of payment received and I'm told services will be reconnected. Doesn't happen!! 5 days later still no internet. I've been calling in every single day about 3 times to follow up - nothing. Last night they conceded and said they're tried everything. I'm advised to call Vumatel. I call Vumatel and I'm informed that the lease expired (no idea what this means) So I call in,advise the agent, he says I'll be called back in 2 min - nothing. (in fact everytime I was told we'll call you back, I never was) This morning I call again, the agent says she can see nothing was logged and also informed me that they cannot call out since they're inbound only( hahaha,so why was I told about 8 times this week that I'll be called back) we'll this must be true because I was never called back. Needless to say, I spent close to R300 in airtime just to call in (with no resolution on my connectivity) I spent R400 on mobile data for my LTE router, just so that I could work from home. Cell C, through this poor experience, I can now understand why your business model has failed, in fact, with such poor service and delivery, you deserve it. I now requested that my service be cancelled so I can move to another ISP - still no feedback. Vodacom is willing to get me connected within 3 days, something you couldn't do in 5 days (Reconnect and existing client). So now I have to waste my time on hellopeter to get your attention. however, glad it's on here so that the public can read about my poor experience in dealing with CellC Fibre. #ifuselesswasabusiness