No Service yet

Good day,<br> <br> I am responding to my original post (25 May at 14:14) where I complained about my repair on my cellphone.<br> <br> I upgraded through the Apple Store in Nelspruit. I took out insurance with you. C-Surance. My phone fell and the screen cracked. I took it in to the CellC The Grove Mall.<br> <br> After discussions with you they stated that they cant see my phone on your system and that I need to take it to the Apple Store.<br> <br> This is unacceptable:<br> <br> 1. My contract is an Apple contract. I am paying R599 per month with you. That tells you I have the correct contract!<br> 2. You as a company have an arrangement with Apple - iSore that we can upgrade through them. This is YOUR arrangement. I dont care<br> 3. My phone broke - I HAVE A CONTRACT WITH YOU AND INSURANCE<br> 4. I WILL NOT TAKE IT TO APPLE<br> 5. My contract is with you and not Apple.<br> 6. Fix my phone.<br> 7. This has now been 3 months. I want it sorted<br> <br> I have been very nice to you up until now. <br> <br> Contact me,<br> <br> Regards,<br> <br> Alwyn Dormehl