LN
Laurent N
1 reviews | Active since Nov 2018
18 Feb 2021, 10:15
No Service with Cell C
I have been a Cell C Client for over 10 Years and first I had to change to Vodacom Roaming and since Monday 15/02/2021 I am unable to Get Service on Cell C or Vodacom Network. I am paying Cell C Monthly and Cell C should advise all their Client that their Network will not be operational and that all users must use Vodacom. Now I dont even have any Service at all. I have called in over 5 times, sent over 4 Emails and still I am not receiving any Assistance from Cell C which is absolutely unfair and ********* business practise.
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
18 Feb 2021, 14:38Good day Laurent
Thank you for posting to us.
We’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Please expect a call from our support team.
^YM
Thank you for posting to us.
We’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Please expect a call from our support team.
^YM
Cell C's reply18 Feb 2021, 14:38
Official
Good day Laurent
Thank you for posting to us.
We’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Please expect a call from our support team.
^YM
Thank you for posting to us.
We’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Please expect a call from our support team.
^YM
LN
Laurent N's updateReviewer Update
18 Feb 2021, 15:26Dear Cell C Support Team,
I would like to know on what Number you are going to call me on since my Cell Phone dies not have Service. Can you please call on ***. Up to now I have not received any calls from you. Please resolve this matter and use the above Number to really call me.
I would like to know on what Number you are going to call me on since my Cell Phone dies not have Service. Can you please call on ***. Up to now I have not received any calls from you. Please resolve this matter and use the above Number to really call me.
LN
Laurent N's update18 Feb 2021, 15:26
Reviewer Update
Dear Cell C Support Team,
I would like to know on what Number you are going to call me on since my Cell Phone dies not have Service. Can you please call on ***. Up to now I have not received any calls from you. Please resolve this matter and use the above Number to really call me.
I would like to know on what Number you are going to call me on since my Cell Phone dies not have Service. Can you please call on ***. Up to now I have not received any calls from you. Please resolve this matter and use the above Number to really call me.
LN
Laurent N's updateReviewer Update
18 Feb 2021, 16:25Can Cell C sort out my problem and urgently call me on *** today so I can get my Cell Phone Working.
LN
Laurent N's update18 Feb 2021, 16:25
Reviewer Update
Can Cell C sort out my problem and urgently call me on *** today so I can get my Cell Phone Working.
Cell C's replyOfficial
18 Feb 2021, 21:49Kindly send us a Private Reply as the number you written has been sencored.
^NZ
^NZ
Cell C's reply18 Feb 2021, 21:49
Official
Kindly send us a Private Reply as the number you written has been sencored.
^NZ
^NZ
LN
Laurent N's updateReviewer Update
19 Feb 2021, 09:55Dear Cell C Support Team. I called in a few more times and sent Emails eventually I received an Email advising me to change my SIM Card which I did and now my Phone is Working Again.
LN
Laurent N's update19 Feb 2021, 09:55
Reviewer Update
Dear Cell C Support Team. I called in a few more times and sent Emails eventually I received an Email advising me to change my SIM Card which I did and now my Phone is Working Again.
Cell C's replyOfficial
19 Feb 2021, 11:27Hi Laurent
We are glad to hear that.
^MM
We are glad to hear that.
^MM
Cell C's reply19 Feb 2021, 11:27
Official
Hi Laurent
We are glad to hear that.
^MM
We are glad to hear that.
^MM