sN
stephan N

1 reviews | Active since Mar 2015

18 Aug 2017, 14:15

No service still waiting for feedback

I have ordered a new cellphone and no feedback or service from agent i was speaking to. Its been3 days where he doesnt want to respond to emails or anything. Wheni phone in i keep getting transfered from agent to agent and no one knows whats going on. I requested to speak to teamleader and they are always in meetings does any one at cell c know *** is going on....

0
Replies (3)
Cell C
Cell C's reply18 Aug 2017, 14:41
Official

Hi Stephan

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply18 Aug 2017, 14:41
Official

Hi Stephan

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply22 Aug 2017, 10:12
Official

Derrick has been in contact with you to assist with this matter.

Regards
Cell C | PN