1 reviews | Active since Mar 2009
No service rendered to client
It is with much disappointment that I type this today. As it turns out, all my accounts (I have 5 accounts with CellC) have been blocked as of 14 August 2020, because CellC, I have been told do not have Insurance Claims for those that have been advesely affected by Covid 19. I would like everyone to read this and see what a bad company CellC is. I hope that oneday I will be able to afford all the payments and get my accounts back up to date. I have been struggling financially and will close most of them when I get their paymants up to date. They do not even have the decency to give me a solution after over a month of asking them about making an arrangement to pay. If you want to see my lawyers they would gladly like to meet you. How would you feel if you were treated in the same way that I have been treated over the last month and a half. Nobody from CellC contacts you to say anything. You just get SMS saying that your services will be suspended. Where is the loyalty from the service provider to a loyal customer? There is none. The customer does definately not come first with CellC. It is all well and good responding to my complaint, but the complaint remains in force. As of today nobody has said to me going forward that an arrangement can be made.
Thank you for making contact with Cell C regarding your accounts.
The matter has been escalated and our team will call you to assist.
^NS
Thank you for making contact with Cell C regarding your accounts.
The matter has been escalated and our team will call you to assist.
^NS
