1 reviews | Active since Feb 2012
No service regarding information required
Reference ***<br> <br> 1. I have reported bad signal in my area numerous times without Cell C taking my complaint seriously. They just say they have sent a technician to the area and it seems fine. I asked them to meet me at my specific location but they would not do that. To date I still have bad signal.<br> <br> 2. I reported bad signal again via their webpage over 24hrs ago reference number above. I have still not had a call back regarding this.<br> <br> 3. I requested information on their webpage regarding my options for converting/retaining my personal contract considering my work has offered me a work cellphone through Vodacom. I have still not had a reply. I then called the contact centre 084 143 for retentions and the number just says \cannot connect you right now"."""
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
