HF
Hilgardt F

1 reviews | Active since Aug 2015

04 Jan 2016, 14:56

no service- no product- yet taking money

*1 accepted tablet<br> *2 received damaged goods<br> *3 returned damaged goods<br> <br> - clients pay for service/products rendered.<br> In this case, monthly debit are running on my account, but I have receives none!! Isn't that considered *****ing if you take money but give nothing in return...because I can assure you I did not wake up and decided to start donating money to Cell C out of my own free will!!<br> <br> If I phone client service department they have no answers and keep telling me someone would contact me... no one phones me to arrange the cancellation or arranging to have another handset delivered... so in my eyes, taking money without giving something is *****ing isnt it?<br> <br> So...<br> I expect a call and help... imagine paying dstv but having no decoder... how would that make you feel... is that how you conduct business?<br> ******* you are!

0
Replies (1)
Cell C
Cell C's reply04 Jan 2016, 15:34
Official
Hello hilgaf01,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN