AB
Altus B
1 reviews | Active since Aug 2018
10 Jan 2024, 11:24
no service- network or customer
******* network, no signal for the past 2 weeks! when contacting customer care they tell me to do a sim swop as my sim is old - but when i move out of my hometown to other areas my service is magically restored on this old sim card, and as soon as i get back it disappears again. surely I'm not the only customer in town with issues and I'm sure I'm not the first to complain. no answer from cell c about what the problem is or how and when it will be fixed, just a whole lot of beating around the bush so they can take your money at the end of the month again.
Helpful (0)
Replies (3)0
Replies (3)Cell C's replyOfficial
10 Jan 2024, 11:36Dear Altus Badenhorst Thank you for contacting Cell C regarding the network issues you are experiencing.
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C | MN
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C | MN
Best regards,
Cell C's reply10 Jan 2024, 11:36
Official
Dear Altus Badenhorst Thank you for contacting Cell C regarding the network issues you are experiencing.
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C | MN
Please receive our apologies for the unpleasant experience received thus far,
The matter has been escalated for further assistance, please expect a call from us to assist. Regards
Cell C | MN
Best regards,
Cell C's replyOfficial
10 Jan 2024, 17:05Dear Altus Badenhorst
Our Team was unable to reach you on *** provide an alternative contact number or a suitable time for them to call.
Regards
Cell C | TG
Our Team was unable to reach you on *** provide an alternative contact number or a suitable time for them to call.
Regards
Cell C | TG
Best regards,
Cell C's reply10 Jan 2024, 17:05
Official
Dear Altus Badenhorst
Our Team was unable to reach you on *** provide an alternative contact number or a suitable time for them to call.
Regards
Cell C | TG
Our Team was unable to reach you on *** provide an alternative contact number or a suitable time for them to call.
Regards
Cell C | TG
Best regards,
Cell C's replyOfficial
15 Jan 2024, 07:22Dear Altus Badenhorst
Our Team was unable to reach you on *** provide an alternative contact number or a suitable time to be contacted .
Regards
Cell C | NH
Our Team was unable to reach you on *** provide an alternative contact number or a suitable time to be contacted .
Regards
Cell C | NH
Best regards,
Cell C's reply15 Jan 2024, 07:22
Official
Dear Altus Badenhorst
Our Team was unable to reach you on *** provide an alternative contact number or a suitable time to be contacted .
Regards
Cell C | NH
Our Team was unable to reach you on *** provide an alternative contact number or a suitable time to be contacted .
Regards
Cell C | NH
Best regards,
