NO SERVICE FROM CUSTOMER SERVICE!!!!!!!!!!

<p>Since initiating a phone contract on Feb 2016 i constantly have to call customer service for a number of issues that were eventually sorted (after a number of phone calls & complaints) and on 02 Aug 2016 i called once again to enquire about the fact that since the inception of my contract Cell C has been deducting more than what WE agreed to. They initially made a mistake & gave me services I DID NOT request & even listened to tapes regarding that complaint & got back to me to inform me that I WAS INFACT RIGHT ABOUT MY FACTS. Since then, my "package" was corrected BUT NOT THE DEBIT ORDER! Why am i paying for your mistake? When are you going to debit what WE agreed on & NOT WHAT YOU WANT?! I called once again, was told that they can see there were changes to my package but the debit order was NOT CHANGED accordindingly. Why Cell C, why?? Its 08 Aug 2016 and NO ONE has called me back about this. They said it takes up to 2 days, maybe i cannot count? Additionally I have NOT received A STATEMENT since the inception of this contract in FEB 2016. I asked the customer service personnel to check if my e-mail is on the system & its correct & SHE confirmed it to me. When am i going to get JOY from you Cell C? Am i just a number (a statistic for your sales dept)? My REF: ********** 016</p>