BP
Bronwyn P

1 reviews | Active since Jun 2011

25 May 2018, 14:41

No service from Cell C to resolve issue.

I cancelled a contract with Cell C in February and my account is being debited to date for a sim card on that said contract that I have never owned and was never aware of. I called on the 21st May and am still awaiting for Cell C to get back to me regarding the charges. I have called every day this week to no availe the consultant that I first spoke to Kutso must help me according to all the other consultants I have spoken to since monday I have left messages for her to phone me back on my work number and has not done so. Very dissappointing Cell C does not even deserve the star.

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Replies (1)
Cell C
Cell C's reply25 May 2018, 14:58
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of our consultants will contact you and assist with this matter.

Regards
Cell C | PN