No service from Cell C

This is my 2nd review. I have endless problems with Cell C. JUST WANT TO WARN POTENTIAL CUSTOMERS

1. Cell C started spamming me that my account is in arrears and that my service will be terminated. According to them my debit order(DO) for 6 August was rejected by the bank 2. I checked my bank account and my debit order(DO) went off and was not rejected. So I sent them copies of my bank account proving that it was not rejected. a. I got a reply back. asking me to highlight the transaction. Are they to lazy to read 6 lines of transactions and find the Cell C debit order. b. After 1 month of getting nowhere I finally got a email on 1 Sept that my account is not in arrears and up to date and that my normal DO will be submitted. Hallelujah Problem solved. BUT NO, 2. I noticed on the Cell C app on my phone that my bill for 6 October is R70 more than it should be. So I investigated and found that it is R70 for DO rejection. a. I contacted 135 and they had to escalate the case to the accounts department because I cannot contact them directly. b. No response up to today c. BUT on 4th of October I noticed the the amount to be billed on 6 Oct has been corrected to the normal DO amount Hallelujah problem solved BUT NO 3. On 6 Oct I had to do something on my Cell C app and noticed that the R70 was added to my 6 November bill. ANOTHER PROBLEM !!!!!!!!!!!!!!!!!! 4. Today I checked my Bank statement and this months 6 Oct DO was rejected because of insufficient funds. There is enough money in my account for the normal DO but Cell C must have submitted the extra R70. I warned them that there will not be enough funds for the higher DO. SO THE PROCESS STARTS AL***** AGAIN.

1. I will not pay the R70 for 6 Aug DO rejection as it was not rejected 2. I will not pay the rejection fee for this month 6 Oct DO rejection because I warned them that there will only be sufficient fund for the correct DO amount. 3. Now my bank charged me for a DO rejection. I want that refunded as well

Please people be warned. I do not know if they need extra money or if their service has gone so bad.

Lucky my contract expires the end of Dec.