AG
Anita G

1 reviews | Active since Mar 2020

23 Nov 2020, 12:19

No service from Cell C

Phoned retentions department on 30/09/2020. Held the line for 12 mins 30 secs, just to be disconnected. Tried again on 23/11/2020, held on for 11 min 36 secs, then they ask me to rate service without once actually speaking to me!!!! Absolutely disgusting!!!

0
Replies (2)
Cell C
Cell C's reply23 Nov 2020, 12:45
Official
Good day Anita 

Thank you for contacting us. 

Our friendly Support consultant will contact you shortly to assist. Apologies for the unpleasant experience. 

^NT
AG
Anita G's update23 Nov 2020, 16:28
Reviewer Update
Hi, finally!! A very friendly Moses from Cell C phoned me and assisted to resolve all my problems. Thank you so much Moses!!!