No Service from Cell C

<p>I need urgent feedback, my phone was lost and therefore i blacklisted my phone on 29 May 2017, i however recovered my phone on 7 June 2017 and had to obtain an statement from the police which I did, it was send through by Malebo on Saturday 10 June (no ref was give), she ensured me that it will be processed and that it would take 48 hours to reflect, this was not the case after several phone calls to customer care and the tech department (and after calls are dropped after 20 mins being on the line) i went back to cell c bayside centurion where they assisted me further, the gentleman send through my documentation on 15 June and ensured me that it would take another 48 hours to take action and that there was something wrong with the portal? REF ********** 918 was logged. After a daily phone call to the customer care this problem has still not been resolved?! It's unacceptable please liase with me via email ********** or contact my husband on ********** 116</p>