1 reviews | Active since Jul 2014
No Service
Cell c Account Number: ***
Good day
I had a contract with Cell C.I Phoned them on the 20th December 2022 and said I will bot renew my contract with them for another 2 years. They then cut me off on the 12 January 2023. After several phone calls and no advise or response to why i am cut of, I went to Cell C shop in Festival Mall. There consultant told me I cancelled my contract that's why(Remember I was cutoff on the 11 January 2023). My sim has being cancelled and now I need to BUY a NEW one. I had no choice and bought a new one for R115-00. Then I had to wait for forty Eight (48) hours before it was active. They cut me off on the 28 January 2023. So I had to pay extra on my phone for data till I could use my new device on contract from a new Provider. THEY DELIBRITLY CUT ME OFF BECAUSE I DID NOT WANT TO RENEW MY CONTRACT. I must say there overall service for the past two years were also just as bad. Because they don't have service. Now they list me as a bad payer because I refuse to pay a full months usage!!!!!!!!!!! They are a bunch of *********** people. I will not pay for a full month, and the interest they charge me. And they need to fix my name by Experian credit.
Thank you for contacting us regarding the contract you had with us.
Kindly receive our apologies for the unpleasant experience you have had with us. We have escalated the matter to our Team and one of our friendly Social Media Consultants will contact you to assist with your query.
Regards,
^TN
Thank you for contacting us regarding the contract you had with us.
Kindly receive our apologies for the unpleasant experience you have had with us. We have escalated the matter to our Team and one of our friendly Social Media Consultants will contact you to assist with your query.
Regards,
^TN
