mR
monique R

1 reviews | Active since Sept 2014

03 Jan 2017, 09:04

No service delivery

<p>I enquired about the Cell C contract buy out option as I am a Vodacom customer and theyu responded very quickly with documentation etc.</p> <p> </p> <p>I did submit all the documents on the 10th of December already and even sent follow up emails and queried on facebook as I have had NO feedback or any service since then.</p> <p> </p> <p>It is shocking that this is the kind of service a potential customer receives especially since Cell C seems to go out of their way to market deals where they can take away business from their competitors.</p> <p> </p> <p>This level of service is shocking and very unprofessional.</p> <p> </p>

0
Replies (2)
Cell C
Cell C's reply03 Jan 2017, 09:13
Official

Thank you for bringing this matter to our attention. Apologies for the inconvenience caused.

We have requested one of our team members to follow up on this matter and assist. Do expect communication.

Regards

Cell C | DA

mR
monique R's update03 Jan 2017, 09:24
Reviewer Update

This is the same feedback that I received previously.