iM
itumeleng M

1 reviews | Active since Apr 2012

18 Aug 2020, 10:10

No service delivery

I upgraded my contract and till to date I'm yet to receive my device. I follow up and I just get sent from pillar to post. Terrible service

0
Replies (6)
Cell C
Cell C's reply18 Aug 2020, 10:37
Official
Good Day Itumeleng

Thank you for making contact with Cell C regarding your upgrade. 

The matter has been escalated and our team will be in touch to assist. 

^NS 

iM
itumeleng M's update04 Sept 2020, 10:50
Reviewer Update
no one got in touch with me till to date.
Cell C
Cell C's reply04 Sept 2020, 11:10
Official
Hi Itumeleng

We are following up on your query and will revert shortly. 

^MM 
Cell C
Cell C's reply04 Sept 2020, 11:51
Official
Hi Itumeleng 

We can confirm that your device was delivered to you on 19/08/2020. Is there anything still outstanding?

^MM
iM
itumeleng M's update04 Sept 2020, 11:57
Reviewer Update
Your csurance is refusing to insure the same device i got from you CELL C. Its as if I picked it up from the bin
Cell C
Cell C's reply04 Sept 2020, 12:22
Official
We will contact them on your behalf and assist resolve the matter.

^MM