No service!!!!

Good day I have a cell c fiber account and every month I have to struggle to get my fiber on it says : Connected but no internet access.

Then I need to phone in to get help it cost me every month about R200 airtime just to get my fiber on.

So after 2 years I had enough and canceled my contract.

This month is my 30 day notice month I struggle to get my fiber up and going again so in total I phoned 6 times spoke to 2 managers and logged complaints but still get no response my airtime bill is at R600 this month for cell c.

I got ticked numbers for food frog to come out and I'm still waiting.

Ticket number as follows : #***

I can really say the staff that tried to help when I phone in is at least trying to be helpful but the last 2 managers that I spoke to should not be in the position they are in the are more then usles and do not seen to help me anyway!!!

I feel I sit without fiber for 6 days now why should I pay my last bill month end I absolutely revuse!!

Te outcome that I want is :

To stop my contract immediately And cancel my 30 days notice and make my notices with immediate effect so I do not have to struggle with cell c anymore and they do not ecspect me to pay the account month end.

Kind regards Chane Maritz