No service changing excuses

I was approved on 28 Aug and told the phone is on the way... The approved a oopa reno 12 pro 5g R499 per month .. Then I was called back and told they made a mistake it's a reno 12 fs 5g ...now they told me it's a reno 12 f ... I am shocked that no one is even taking responsibility on this

Good morning ,Trust you are doing well today i would like to 1st apologise for any inconvenience caused,yesterday when we spoke i advised that it is the oppo RENO 12 PRO that is on a promotion when its actually the OPPO RENO 12FS that is on a promotion and it is R449 .I have sent a comparison between the OPPO RENO 12 PRO and the OPPO RENO 12 FS ,the only difference is the shape of how the cameras are placed at the back ,everything else is the same .i tried to call you yestarday and it did not go through ,please respond to this email for suitable to time to call you on Monday as today we are knocking off at 1pm.

Si jipeeee I got my phone and contract and did not even open it. The phone they sent is the wrong one even after I confirmed it 5 times. I received the reno 12 f and not the fs as per contract

I can only answer my phone until 11h30 today

Now 5 to 7 working days before you pick up the wrong phone and the asses if it's been used and then only can you send the write phone and that will take another 5 to 7 working days how pathetic can you get you don't want our business we will see if youike the publishing of this in all the news papers and on air at 3 radio stations ... Not to say social media where ever I can.

So after today still have not even picked up the wrong phone and they can't tell me when it's gonna happen... Anything between 3 to 7 days plz man courier companies don't work that slow

So they came and picked up the phone Monday not even a call or your new phone will be delivered not a word ... These guys have no sence of service and only respond if I post something here ...will be posting a lot more seem like ... Until this problem is solved

Yes and still no phone it has been 5 week now and they wonder why I am upset.... I have not even heard from them after they promised to keep me up to date ...this is a joke

Stil no answer no feedback after a long day .... The wrong phone has been with them 2 days and they still they have no answer when the write phone is gonna be sent pathetic

Sealed bubble rap box sent back and it takes 3 days to assess wow you really do make sure the product is still intact.... Wish you made sure you sent the right phone because you did not even take the time to make sure of that. Pathetic once again no costumer service everyone is just checking the "system" but nobody is phoning and giving those incompatent people a call to get the customer happy.

Yes you phone me every time and respond every time but don't phone me if you don't have a answer that is not solving it it's delaying it. Stil no time or date to when my phone wil be delivered

O is this not fun can you believe still no phone still no feedback have you ever seen such bad service... I think I had enough now social media here we come ...please people don't buy cell C products they are as bad as you can get

I would love to see the scientists inspecting the wrong phone I sent back they must ha e taken it APPART and still putting it together to see if there could have been any damage... It's been a week after it's been picked up

Now you have the ***** to deduct money for the the phone I don't have and been waiting for. You need to give me a call and get one of your managers to speak to me

This is not good enough any more please contact me so I can cancel this transaction