MS
Mark S

1 reviews | Active since Jul 2011

29 Jan 2015, 09:48

No service = breach of contract

Hello Cell C,<br> I have tried very hard to wait till contract expiry and live with the poor network speeds and constant disconnects. But I just cannot do it. I need a reliable network connection and you have failed to deliver.<br> <br> Please cancel my contract without penalty IMMEDIATELY so I can go on with my life without hassle. My 1 year data contract expires end of May so its only 4 months left and there is no device subsidisation included on the contract.<br> <br> On rare occasions I receive 2 Mbits / second so I know my signal is sufficient. 99% of the time I only get .01Mbit / sec. This is completely useless to me.<br> <br> Thanks in advance,<br> M<br> <br>

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Replies (1)
Cell C
Cell C's reply29 Jan 2015, 10:00
Official
Hello Darko42,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN