JK
Johan K

1 reviews | Active since Feb 2019

19 Feb 2019, 08:58

No service at CellC

CellC does not know the term customer service. We are existing C-Fibre customers and want to upgrade, the shops cannot help you with C-Fibre issues, the consultant that signed us up at the beginning does not get back to us, they do not call you when you send an email, when you call the number they give on the website you get transferred four times to different people and then cut off.

0
Replies (3)
Cell C
Cell C's reply19 Feb 2019, 09:17
Official
Good morning Johan

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.
 
We apologize for the inconvenience caused.
 
Regards
Cell C | PN 
JK
Johan K's update19 Feb 2019, 09:26
Reviewer Update
We will see if this happens!
Cell C
Cell C's reply19 Feb 2019, 11:09
Official
Kindly note that the matter has been referred to the relevant department for assistance.

Regards
Cell C | PN