CvdW
Chantel van der Westhuizen

1 reviews | Active since Jul 2009

13 Apr 2016, 14:03

No Service

It has been over 54 hours since I made payment, including an advanced payment on my Cell C account, and yet, I still have no data/airtime on my phone.<br> I think it is one helluva cheek for you to phone me every 5min asking for payment, yet, the minute payment had been made, you are all quiet and I get no joy from anyone.<br> Also, I think it is sly to take R100 for airtime from me, but I don't get the airtime - that is in the light of theft.<br> Please reactivate my account IMMEDIATELY and please supply me with 5 months' AIRTIME which I haven't received, but had to pay for. Including half of April, as it is already 13-Apr and I still don't have airtime.<br> <br> DISGUSTING - I will never use Cell C again and would not recommend Cell C to anyone.

0
Replies (1)
Cell C
Cell C's reply13 Apr 2016, 14:12
Official
Hello BabyAngel24,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN