1 reviews | Active since Aug 2013
NO SERVICE
CELL C, YOU ARE LUCKY I HAVE TO SELLECT A STAR TO CONTINUE, OTHERWISE YOU DONT GET EVEN ONE STAR FROM ME !!!!!!!!!!!!!!!!!!! I have been sitting without coverage for the past three weeks , i have called the call centre a number of times without getting any assistance. The agents i spoke to all promised to log a call for me with the technical department and someone will call me back which hasn't happened .This is really irritating as i am not getting any notifications from my bank plus i need to always have things that need a OTP. Today 15/02/2021 when i called none of the agents would assist me , those who pretended to assist me just dropped the calls. i have asked if i can do a sim swap but was advised that wouldn't help as the problem is with the network and not my sim card. To top it all one of them said i should have received an sms to notify me that CELL C is roaming on vodacom network , which i never did !!!!!
Thank you for contacting Cell C.
We have received your review regarding your network connection.
Kindly note that we have allowed some of our customers to roam with our Partner Network for an improved network experience.
Please accept our apologies for the service you have experienced thus far and we will assist and get you back online.
Kindly change your network settings to "Automatic", activate "Data Roaming", restart your device, and test.
Please get back to us if the issue still persists.
^NZ
Thank you for contacting Cell C.
We have received your review regarding your network connection.
Kindly note that we have allowed some of our customers to roam with our Partner Network for an improved network experience.
Please accept our apologies for the service you have experienced thus far and we will assist and get you back online.
Kindly change your network settings to "Automatic", activate "Data Roaming", restart your device, and test.
Please get back to us if the issue still persists.
^NZ
^NZ
^NZ
We will be in touch to help.
^NZ
We will be in touch to help.
^NZ
