NO service!!!

Icancelled my contract with Cell C to end July 2021. (have an sms from Cell Cconfirming cancellation) My debit order went off 2x end of July, when I contacted Cell C was told error in their system they would correct. They rhen proceededto credit me 2x. I contacted them again and was told i mus gic=ve it a week so it would reflect on their system. On the 6 August 21 I phoned them once again (cannot go into a store as they have closed ALL stores in Bloemfontein) and was told there is a balance of R409 reflecting. I immediately paid via EFT and sent proof of payment. I then phoned to ask for a letter confiming my account is settled and done. They said they would ""escalate" the matter. NOTHING happened. However on 10 September 2021, I got an sms saying my Cell C has been handed over for non-payment!!!!!!!..Since then I have been trying to sort this out with Cell C , as my account was paid up. All I keep getting is they have "escalated" the matter and someone will contact me within 24 hours, still waiting for that!! Escalating a matter is just their code for we not actually doing anything!!!!!..so if you thinking of a cellular company..DONT USE CELLC..