1 reviews | Active since Aug 2016
NO SERVICE!!!
I took out a data contract with Cell C and was told that in order to activate my contract I need to set a limit, once I did this I received an email confirming this.
For the past two months Cell C deducted more that double my monthly premium due to out of bundle charges. I requested the recording where I informed Cell C of my limit on my contract and forwarded the email that confirmed that I have a limit.
It has been 2 months of me following up and them telling me someone will phone me back.
I have not had one call from Cell C and this month they deducted an out of bundle rate once again.
Wish I have read the reviews before I went into contract with Cell C.
I tried to cancel my contract because they broke our contract agreement but was told I cannot.
TERRIBLE TERRIBLE SERVICE.
Very glad I have been a Vodacom customer for the past 12 years, exactly for this reason.
Luckily I only have a data contract with Cell C. If I have an issue with Vodacom it is RESOLVED within 24hours.
One of our team members will contact you and assist with this matter.
Regards
DA
One of our team members will contact you and assist with this matter.
Regards
DA
