1 reviews | Active since May 2016

23 Nov 2017, 08:04

No Service, 2 weeks and counting...

I have logged a fault with CellC for no service in my area, they somehow seem to notice when it comes on for 30 minutes and then they call and ask 'is all okay now?' then an hour later it goes dead again and no signal once again. Today even wifi calling seems to be dead. In past I could at least use a different network's wifi...

Please cancel my contract, i dont care if it still has a few months to go, I will move to someone who actually bothers to fix network faults.

0
Replies (5)
Cell C
Cell C's reply23 Nov 2017, 08:26
Official

Good morning Albert

We will refer this matter to the relevant department for assistance. Do expect communication.

Regards

Cell C | PN

Best regards,

's update30 Nov 2017, 15:13
Reviewer Update
I am still waiting for some 'communication'
Cell C
Cell C's reply30 Nov 2017, 15:45
Official

As per our records, Emmanuel from our network team contacted you on the 23rd of November to assist with this matter. However, you advised him that your network has been restored.

Regards

Cell C | PN

Best regards,

's update30 Nov 2017, 15:46
Reviewer Update
Yes and Emmanuel said he will call on 24th to check if all is still okay, which he hasnt done till today, its now the 30th and I have 'no signal'. Even Wifi Calling is a mess today despite my wifi working perfect...
Cell C
Cell C's reply04 Dec 2017, 16:01
Official

We have forwarded your feedback for further assistance.

Regards

Cell C | PN

Best regards,