No review needed

Die to my post on the 18th of January 2019, I get called at 07:30 AM for feedback...This is a billing query but a lady from social media department is assisting me with LOL!!!! And no Thabisile, I do not want to deal with you anymore hence me not answering, it took you an entire day to email me this:

“It has been confirmed that the App and online account do not show the data recharge, it shows airtime recharge history.

Due to the above I had decided to credit the bundle for December however the request was declined due to usage.

The bundle was used from the 19/12/2018 07:33:07 to the 25/12/2018 00:25:32. The bundle was depleted for both November and December 2018 therefore, we will not be crediting”

I had queried a recurring bundle purchased in November but now it’s said you added it for December?? And it lasted 6 days???

So I get charged more than 600 rand for a 6 day bundle??

I have a router that gives me 20/20 day and night (ever sorry I took it out but like I mentioned before, you guys would give away anything g to anyone) how can I have usage when we have only gone over the 20G threshold once since we have this thing???

I can’t see the data recharge history because that’s how you guys rob us people??

You are confirming that you have indeed added this and it seems like you take responsibility for adding the incorrect data....why have I been told I purchased data in November and now you’re saying it was depleted for November?

Any app with any network provider, besides Cell C does not show all my purachse history, please tell me why???

You guys had probably removed this part for us customers due to the fact that you guys add data to random people, so that you guys can make commission of some sort for it.

I repeat, please do not respond to me Thabisile, let someone else call me, one can’t request a manager because everyone is a manager at SA’s most *****ed mobile network.

Never phone me before 8 again, you try and get me out the way so you can focus on more important work, well I’ll be here in Hello Peter everyday till this gets solved don’t worry ;)