No Response/Feedback to queries

Item: Cell C
Rating: 1
Author: Werner T

May I please have an email address to which I can escalate a complaint. ********** and ********** have not responded to any of my mails for the past 2 weeks.

Helpful (0)

Replies (3)

Cell C's replyOfficial

23 Aug 2018, 14:49

Good afternoon Werner

You do not need to send any emails for assistance, we will assist you or you can use this email *** and we will get one of our team members to assist.

We apologize for the poor service.

Regards

Cell C | PN

Best regards,

Cell C's reply23 Aug 2018, 14:49

Official

Good afternoon Werner

You do not need to send any emails for assistance, we will assist you or you can use this email *** and we will get one of our team members to assist.

We apologize for the poor service.

Regards

Cell C | PN

Best regards,

Werner T's updateReviewer Update

23 Aug 2018, 15:54

Hi Thank you. I have finally received a response from them. Pity that I first resort to other methods though. Regards

Werner T's update23 Aug 2018, 15:54

Reviewer Update

Hi Thank you. I have finally received a response from them. Pity that I first resort to other methods though. Regards

Cell C's replyOfficial

24 Aug 2018, 14:51

You're welcome and we are happy to hear that you have been assisted. We hope that such won't happen again.

Have a great weekend.

Regards

Cell C | PN

Best regards,

Cell C's reply24 Aug 2018, 14:51

Official

You're welcome and we are happy to hear that you have been assisted. We hope that such won't happen again.

Have a great weekend.

Regards

Cell C | PN

Best regards,