NO RESPONSE USELESS SERVICE

this is not my 1st complaint about Cellc.I HAD a contract with Cellc ,the contract expired almost 1 year ago, I went in to stores to upgrade I tried mailing them I contacted them Nemours time. And truly I can't complain about their service reason alone they have NO service.<br> After about 10 calls and 5 different consultants doing the upgrade telephonically I was expecting my phone with in 10 day guess what its a month later. Then I still pay the monthly instalment for a phone that has been paid off a year ago really this is not right this is *****...<br> I tried cancelling my contract what a mission no one understands the terms I WANT TO END MY CONTRACT PLESASE CANCELL MY CONTRACT really people it English. I need someone to contact me urgently regarding my phone I want to cancel and port to Vodacom, I have no interest in continuing with cell c after 10 years plus and this is the service you get.NO THANK YOU.I prefer someone getting back to me via email as the so called recording conversations doesn't exists seeing that none of the consultant could refer back to previous conversations.<br>