1 reviews | Active since Jul 2012
No response to Claim for a ****** phone
<p>I called C Surance (on Wednesday 1st June) to file a claim for my ****** LG G4 and i was advised by the call centre consultant to go to my nearest Cell C store to collect and complete a claim and email it to ********** I duly went to the Cell C westgate store on Sa****ay (4th June) to pick up a claim form. On Monday (6th June) i reported the ****** phone to Cell C to get an ITC reference number. I completed the claim form and emailed to the email address provided on the form.</p> <p> </p> <p>To my displeasure, i have not had any feedback or confirmation of receipt. This is unacceptable</p>
We apologise for the manner in which this matter was handled and for the inconvenience caused. One of our consultants will contact you and assist.
Regards
Cell C | PN
We apologise for the manner in which this matter was handled and for the inconvenience caused. One of our consultants will contact you and assist.
Regards
Cell C | PN
