AK
Adam K

1 reviews | Active since May 2022

31 May 2022, 20:16

No response regarding my complaint.

I lodged a complaint and I still haven't received a response as yet. I went to a branch, sent emails, even called them but still nothing. This is really frustrating. I do not have a contract with Cell C. Someone app**** for a contract using my documents and I don't know how it was approved without my signature or consent. Can someone help investigate the matter. The service is really pathetic.

0
Replies (3)
AK
Adam K's update01 Jun 2022, 08:32
Reviewer Update
I have already forwarded my details and supporting documents to ***. I will send again.
AK
Adam K's update02 Jun 2022, 14:35
Reviewer Update
How long does it take for you guys to get back to your clients. I'm supposed to get a call today. I tried calling yesterday, I wasted my airtime because I was taken from pillar to post. This is really ridiculous and frustrating. Can somebody assist me now because I need a clearance letter urgently. NT, kindly call me on ***.
AK
Adam K's update05 Jun 2022, 09:49
Reviewer Update
Is someone going to help me or not?