No response in nearly 2 months

Finally heard from someone at Cell C because of my previous report on Hello Peter. She was not really helpful. I received a message with the excess amount, made the payment, e-mailed the proof last week Wednesday and still have not heard anything, while Cell C and C Surance continue to debit my bank account! How does it make sense to debit my account if my contract is dormant and I do not have a handset, nor am I receiving data etc. from you? I would like those debits reversed! I would like to get a new handset! I would like all the data you owe me! Please :)<br> <br> Please note that I have also reported this to ICASA.<br> <br> Let's see how much longer this takes.