FG
Fernando G

1 reviews | Active since Jul 2012

03 May 2015, 22:01

No response in 3 + months, Good bye cell c

Bought a 100 GB prepaid data bundle, and never had proper signal, has been on and off for months now and when i inquired was told it was partly because of load shedding... what a joke !!!<br> So i phoned and complained and was told it would be resolved about 3 months ago.... it sure takes them a long time to respond, they're just as slow as their internet... pathetic !!! <br> then i decided to phone again today 03/05/2015 Sunday, and was then told there's no solution to this problem except with the erection of a new site/tower.<br> Obviously they didn't tell me that before, because they already have my money !!! <br> I was never given the right answer until today.<br> <br> So i think a refund is in order, because i was mislead by their technical team.<br> <br> IF YOU HAVE ANY DECENCY YOU WILL REFUND ME AS I NEVER HAD PROPER SIGNAL !!!<br> <br> WHAT A **** ISP !!!<br> <br> cell c never and never again !!!<br> <br> Disgusted !!!<br>

0
Replies (1)
Cell C
Cell C's reply04 May 2015, 07:50
Official
Hello Terminator57,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of our team members will contact you and assist with this matter. Do expect communication soon.

Regards
Cell C | DA