NO RESPONSE FROM SIMSWOP DEPARTMENT IN TWO DAYS

I did a SIM swop at the Cell C shop at the Baywest Mall in Port Elizabeth yesterday, 18 June 2015 just after 16:00pm. My SIM card lasted a full 3 months. They experienced network problems at the store, and I was told that they cannot process the SIM swop. The told me that someone would call me within two to four hours. No one called.<br> <br> At 21:20pm last night (five hours later) I called again, and again I was told that someone would call me the following day. This morning I phoned twice again, and I was promised that a certain \Pindile"was going to call me and that I shouldn't be too far from my phone in case she called. <br> This afternoon when I phoned again"